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Peanutbutterandjenny

Unique Home Decor Peanutbutter and Jenny

Customer Service

Peanut Butter and Jenny
1331 Anderson Rd
Shelbyville, KY 40065
(800) 725-1630


Shipping & Delivery
  • Expedited shipping options are available and will be presented to you during checkout.
  • At PeanutButterandJenny.com. our shipping charges are very reasonable and often even lower than our actual cost. They may not reflect our actual shipping cost.
  • Standard UPS shipping rates are calculated when your order is placed. For more information about UPS shipping rates, please visit www.ups.com.
  • Shipping & handling charges are not negotiable and should be considered as part of your total purchase cost.
  • All domestic orders will be received within 7-10 business days, unless otherwise notified of backorder. International shipments may take up to 4-6 weeks. ALL domestic orders can be tracked via www.ups.com
  • We do not allow local pickup of merchandise from our warehouse.
  • We have the capability to ship worldwide. All international shipments will be sent via USPS. For more information about international shipments, please visit www.usps.com.
 
Privacy & Security
This privacy policy is designed to inform you about the information we at Peanut Butter and Jenny collect at this website, why we collect such information, and how we will handle information we learn about you from your visit to our website. your use of this site signifies your assent to our privacy policy. If you do not agree to our privacy policy, please do not use this site. We reserve the right, at our complete discretion, to change, modify, add, or remove portions of this policy at any time; however, we will not retroactively change how we share your personal information without your consent. Please check back periodically for any changes we may make to the policy, as your continued use of this site following the posting of changes to these terms will mean you accept these changes. We urge you to read the complete privacy policy below, as well as our terms and conditions.The information you supply will be used to provide you online registration capability for Internet-based services, and to provide those services. Please be aware that this service is voluntary, but that requested information is required to provide the service.
We do not disclose your personal information to anyone, except in accordance with the Privacy Act.
Authorized disclosures include limited circumstances such as the following:
(a) in a legal proceeding in which Peanut Butter and Jenny.com is a party or has an interest, or pursuant to federal court order
(b) to a congressional office at your request
(c) to an independent certified public accountant during an official audit of Peanut Butter and Jenny finances
(d) to an authorized credit bureau or other government agency for purposes of identity verification
(e) to a PeanutButterAndJenny.com contractor, such as a technology or service provider, if the disclosure is necessary to fulfill a company function (like shipping);
(f) to a payee or financial institution for billing payment
(g) to a government law enforcement agency pursuant to a federal warrant


Returns & Replacements

At Peanut Butter and Jenny we pride ourselves on being a premier supplier of coordinated kids room accessories and unique home décor merchandise. We are so confident in our products we offer a money back guarantee on all our products. If you make a purchase and are dissatisfied in any way, then simply return the product to us for a replacement or a full refund. You may return new, unopened items purchased from PeanutButterAndJenny.com within 60 days of delivery for a full refund. Items should be returned in their original product packaging. We will also be willing to pay the return shipping costs if the return is a result of our error. You should expect to receive your refund within four weeks of returning the unused merchandise; however, in many cases you will receive a refund much more quickly. This time period includes the transit time for us to receive your return (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item. If you have requested replacement product, you can expect to receive this merchandise within 7-10 business days for all domestic shipments. Please allow up to 4-6 weeks for international shipments to receive replacement product. There is no handling charge on the return transaction; all you pay is the shipping charges back to us. Our decorative accessories are fun and easy to use in creating your own special style. From self-adhesive borders, wall appliqués and switch plates to bath collections and sports-themed décor, Peanut Butter and Jenny carries everything you need to make your own custom-themed paradise. Our goal is to help you easily transform any room with designer style at a competitive price. Our products are premium quality and our customer service is the best in the business!
Please ship all returns to:

Peanut Butter and Jenny
1331 Anderson Rd
Shelbyville, KY 40065




Payments
PeanutButterAndJenny.com accepts American Express, Discover, MasterCard, Paypal, Visa, Visa Check Cards, payment by phone, money order, or personal check.
If you wish to place your order by telephone, please contact us at (800) 725-1630 between the hours of 6:30 am EST and 3:30 pm EST. Please make all checks and money orders out to Peanut Butter and Jenny and mail to:

Peanut Butter and Jenny
1331 Anderson Rd
Shelbyville, KY 40065

Please note that your order will not ship until after we receive your check or money order
We do not currently accept international wire transfers, Eurocard, or Smart Cards


Terms and Conditions

The Peanut Butter and Jenny website is operated by Peanut Butter and Jenny LLC. The mailing address for Peanut Butter and Jenny is 1331 Anderson Road, Shelbyville, KY 40065

Your Use of This Website is Governed by These Terms and Conditions
Please take a few minutes to review these Terms and Conditions. Your use of this website constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these Terms and Conditions, do not use the Peanut Butter and Jenny website.

These Terms and Conditions May Change
Peanut Butter and Jenny reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of this website following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this website.

Copyright Notice
All of the Content you see on the Peanut Butter and Jenny website, including, for example, all of the page headers, images, illustrations, graphics, video clips and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Peanut Butter and Jenny, one of its affiliates or by third parties who have licensed their materials to Peanut Butter and Jenny.

The Content of this website, and the site as a whole, is intended solely for personal, noncommercial use by the users of our site. You may download, print and store selected portions of the Content, provided you (1) only use these copies of the Content for your own personal, non–commercial use, (2) do not copy or post the Content on any network computer or broadcast the Content in any media, and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice.

No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Peanut Butter and Jenny reserves complete title and full intellectual property rights in any Content you download from this website.

Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining written permission from Peanut Butter and Jenny.

Submissions
We welcome your comments regarding this website. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") sent to Peanut Butter and Jenny shall be and remain the exclusive property of Peanut Butter and Jenny. Your submission of any such Comments shall constitute an assignment to Peanut Butter and Jenny of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Peanut Butter and Jenny will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

Colors
We have done our best to display as accurately as possible the colors of the products shown on this website. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Correction of Errors and Inaccuracies; Limitations on Quantity; Returns; Risk of Loss
Despite our best efforts, a small number of the items on our Web site may be mispriced. Rest assured, however, that we verify prices as part of our shipping procedures.

  • If an item's correct price is lower than our stated price, we charge the lower amount and ship you the item.
  • If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.


We do not offer additional discounts on large orders of a single item or on large orders of many individual items. We reserve the right to limit quantities.